Frequently Asked Questions
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How often does Serpo publish new courses?
In 2023 we will be publishing new courses every 2-3 months.
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Who does the courses benefit?
Our courses are great resources for:
Bloggers
vLoggers
UFO investigators
Crop circle researchers
Writers
Journalists
Military personnel
Remote viewers
Paranormal researchers
Psychic therapists
Healers
UFO buffs
Sci-fi fans
Game developers
Script writers
Space explorers
.... and many more. -
What subjects will Serpo+ cover in upcoming materials?
We have in the pipeline many subjects related to UFO, such as:
Men in black
Alien technology
Unusual encounters
New Earth
How to contact aliens
CE-5 contact
Abduction cases
Cattle mutilations
Alien races
We have a wide variety of courses in progress, including more complex subjects on aliens and different alien races and their interaction with humans through the ages. -
What courses inclue a certificate?
All our advanced courses provide a British CPD certificate. Our nano courses do not come with certificates.
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How long is a course valid?
Any course you select is valid for 1 year (365 days). You will have 24/7/365 access to the course and its content.
This includes course certificate, any new content, updates, free downloads, videos, or reading materials included in the course.
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Is there an age limit to the courses?
Due to some sensitive content that may be discussed in some modules, we do not recommend the UFO and alien courses for children under the age of 16.
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How do I qualify for the CPD/CE certificate?
Our main courses offer CPD Certificates, (Continued Educational Development) also known as Continuing Education (CE), while our fast track Nano courses do not come with exams or certificates.
Certificates are issued from our CPD provider and are included as proof of participation in our course(s).
To be eligible for a Certificate you need to:
- Be a subscribed or paid learner.
- Complete 90% of each course steps.
- Attempt every assessment question (when and if applicable).
- Achieve an overall score of at least 70% on each assessment.
- Achieve at least 80% on the final exam.
Printed Certificate
Once you have completed the final exam, and passed the final grade, contact us to process your certificate. We send the request to the provider (at present we have to do this manually). The processing is approximately two weeks. Thereafter, you can print or download your accredited Certificate.
Information included on the certificate
Take a look at the Certificate link in the top menu see what the Certificate looks like. The design differ slightly with each level of learning.
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Is CPD/CE certification recognised internationally?
Yes, CPD/CE is recognised as accreditation internationally, therefore your accomplishments will be noticed by prospective employers. If you are wanting to complete a CPD/CE training course, your certificate of learning can be verified.
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What is meant by different ‘levels’ of study?
In England, Wales and Northern Ireland, there are eight levels of study, and in an academic sense, a level of study reflects the depth of knowledge taught at each stage, as well as the quality of student output expected. The level structure is comparable to the different stages of the education system, and can be broken down as such:
Level 1 – G.C.S.E level (grades D-G, or 3-1)
Level 2 – G.C.S.E level (grades A*-C, or 9-4)
Level 3 – AS and A level
Level 4 – The first year of an undergraduate Degree
Level 5 – The second year of an undergraduate Degree
Level 6 – The third year of an undergraduate Degree
Level 7 – A Master’s Degree
Level 8 – A Doctorate or PhD
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How do I obtain my digital certificate?
You can access your digital certificate within your login account using under the course title you completed, in your achievements:
You will need to navigate to the following page on your site:
- Sign in
- Click your name on the top right
- In the dropdown menu, click My Account
- Click Certificates
- Click View
On this screen, you can view the certificate, copy the link so that you can Share your Serpo Certificate, or download the certificate as a PDF.
You will need to meet the eligibility criteria for receiving a certificate (see "How do I get a certificate?", for more details).
If you experience any problems downloading your certificate, contact us: contact @ project-serpo.com -
Can I cancel and get a refund?
Yes! You can get a refund, or help to exchange your course with another course of your choice. Cancellation are provided on the condition:
1. The cancellation is made within a 14-days cool-off period from the date of enrollment AND...
2. The cancellation is made WITHIN the FIRST module/chapter (Module 1), and has not progressed beyond the Module 1 Assessment.
3. If the progress to Module 2, Section 1 is activated, whether completed or not, cancellation cannot be provided, even if it falls within the 14-days.
To cancel email us on: contact @ project-serpo.com.
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How do I reach support?
For the fastest response or resolution to your query please email our admin: contact @ project-serpo.com (remove spaces between the @)
Support is available Monday to Friday, from 10AM to 5PM UK time. -
What is Serpo's Limited Liability?
Project Serpo, and/or its staff, accepts no legal or otherwise responsibility for injury, radiation burns or sickness, missing time, abduction, biological experiments, mutilations, implants, phantom pregnancies, involvement in hybrid EBE-human genetic engineering, or the actions or inactions of governmental or quasi-governmental agencies.
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